As our CEO Walter recently explained, service-level agreements (SLAs) are important tools when it comes to widespread commercial adoption of new technologies, especially digital technologies like software-as-a-service (SaaS) and cloud computing. They give enterprise customers confidence by providing guaranteed performance and availability of service at a fixed cost, and they give vendors clear delivery requirements and stable revenue.
We intend for EW-DOS to become a de facto standard for digital identity and infrastructure in the energy sector. For this vision to become reality, we need to figure out how to deliver the guarantees of traditional SLAs and the convenience of “-as-a-service” subscriptions—in the context of a public network operated by many different organizations from around the world.
Over the past year we’ve spent hundreds of hours researching technologies, brainstorming commercial and operational models, and speaking with members of our community to identify a solution. The result is an EWT escrow and subscription model for services in the Utility Layer of the EW-DOS stack that combines well-established elements from financial markets and enterprise IT procurement practices with […]